Returns & Exchanges
How do I start a return?
Head to our Return Order page, enter your order number and email, and follow the steps to submit your request...
What is your return policy?
You can request a return within 14 days of receiving your order. Items must be unworn, unwashed, and complete...
How will I be refunded?
Approved returns are refunded as store credit, which never expires. EU/UK consumers keep statutory refund rights...
When will I receive my refund?
Returned items are inspected within 5 to 7 calendar days. We'll notify you of the outcome by email...
Who pays for return shipping?
Return shipping is the customer's responsibility, unless the item arrived faulty, damaged, or incorrect...
Can I exchange an item?
Yes. Exchange requests can be made within 14 days of delivery. We'll issue store credit for a new order...
Can I return two orders in one package?
Please don't combine different orders in one package. Email us about each order separately...